What does book direct mean?

Contact us to book your stay in Inverness! Peruse our website, send us an email, give us a call, text us, send a Facebook Direct Message or an Instagram message! There are many ways to get in touch with us and we’d love to hear from you!

Hopefully you’ll be booking a stay with us in the beautiful Highlands of Scotland. Our website has a plethora of information about our guest house, the location we are in, the best bars and restaurants in Inverness city centre and what to see and do in Inverness and in the Highlands.

Be assured that our online reservation system for booking rooms (provided by Freetobook, a professional online reservations company used by more than 7000 accommodation businesses in over 130 countries world-wide) is secure and follows all Data Protection, GDPR and Payment Card Industry Data Security Standard regulations.

Why should you book direct with us?

Cost

~ best price guarantee – the cheapest price is always the price you get quoted on our website. Why? Because there is no commission or booking fees added.

Communication

~ phone us, email us, text us, Facebook or Instagram message us – whatever method you choose, you WILL get through to us in person, easily, quickly and stress-free. No automated call direction services or menus and no call queues! We will answer your email/text/message personally too.

Trust

~ your reservation is important to us, this is not just a job to us, it is our business, so from the moment you get in touch we will personally handle everything.

Personal

~ we live here – we’re locals! We can give you recommendations, information and practical advice. You don’t get that from call centre staff on the other side of the world! If you have any special requests or requirements, let us know when booking and we will personally do our best to fulfill them.

Customer Service

~ we pride ourselves on giving you the best customer service, for example, we can make changes to your reservation for you, easily and quickly. This is not such a simple task if you have ever booked a stay via a Corporate Online Booking Site!

More Flexible T&C’s

~ our cancellation policy (free cancellation up to 5 days before the date of your stay) is more generous then on any Corporate Online Booking Site!

Always Book Direct!